ORDER ISSUES
We want you to be satisfied with your purchase. If you are not completely happy with your order please review our returns policy on this page. We understand things happen and want you to be happy with your purchase from
Bat Dog Designs
RETURNS
Conditions of return
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Buyer can return or exchange items purchased and received from this site within 7 days from date received, with approval { item may not be used in any manner or return will be rejected}.
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Buyer must return item within 7 days of delivery.
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Return Shipping (with approval only) unless the return is due to our error or a defective product, customers are responsible for the return shipping costs. We recommend using a trackable shipping method and obtaining proof of postage to ensure the safe return of items.
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Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition or not returned at our request.
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Refunds or exchanges on none damaged item will not be processed until all merchandise is received back to us.
CONTACT US
If you received an order with either missing damage or inferior quality, please contact us immediately to resolve the issue.
You may also use this link to send us an email with any other issue you may have had with your order.
Please make sure to add your order number along with all details.
Please click on the spilling coffee to directly resolve any order issues